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Logistics, Delivery & Support
We manage the complete logistics for your shop, from sorting and storage of wares, through packing and shipping, to return-processing and debt collection at our central depot near Coblenz, close to the juncture of Belgium, France, and Germany.
Onsite storage and close cooperation with suppliers, plus immediate feedback about payments received guarantee customers quick delivery.
In addition to missing payment methods, complicated and high delivery charges are the commonest grounds for purchase termination. Our close cooperation with delivery services allows us to offer reasonably-priced and rapid delivery service.
internetactive also covers post-purchase support with individual product advice and telephonic customer support. The latter is particularly inportant for consumer products, where, after an initial contact via internet, follow-up orders are frequently made by telephone.